For both the AJAX alarm system and the installation of a camera system, preparations can be made to shorten the installation time for our technicians by downloading the right applications to your smartphone and creating an account.
AJAX alarm system
Download the Application on your smartphone and create an account before our technicians visit you.
For the AJAX alarm system, download the Application for your device here:iOS / Apple Android
Create an account by entering your name, phone number and email address, and choose a unique password. Keep this password safe because you will need it if you ever get a new phone and reinstall the application.
To create an account, a code will be sent to you by SMS and by email. Confirm your account by entering both codes at the requested time. You will need access to the SMS messages from the phone number you entered and the e-mail address.
Once you have created an account, you do not need to do anything else. After installation, our technicians will transfer the system to your account, so you can control the AJAX system with your smartphone. Please provide the email address of your account to the technicians.
A different application is required for the cameras.
Download the EUFY application here:iOS / Apple Android
Create an account by clicking on register. Enter your email address and 2x the same unique password, and agree to the condition. The password must contain 8 to 20 characters and consist of lower case letters, upper case letters, numbers and special characters.
After creating the account, select your country.
You do not have to do anything else. As soon as our technicians arrive, the cameras will be linked to your own account.
We explicitly do not work with our own accounts, because for privacy reasons we do not want to know the password you have chosen in the application. This way, you are the only one with access to the camera images.
If both applications are installed on your smartphone, our technicians can immediately start installing the products in your home or business, and no time is lost downloading and creating accounts.
Do you want to install the applications on several phones? No problem. You can simply create multiple accounts of your own or log in with the details of the 1st account you created on other phones. There is no limit to the number of phones you want to log in with.
Have questions? Please contact us.